Refund policy

RETURNS & EXCHANGES

  • Can I return and exchange my contact lenses?
    We only accept exchanges from customers who have previously purchased their contact lenses from us and are still in good condition (full packaging, non tampered and unopened contact lens box/es). Exchanges are applicable only if you are unable to adjust to your new prescription, or if the lenses prescribed are causing any significant issues to your vision and/or comfort.

     

    ***For all exchange-related issues, please contact us via our email lenscottage.co@gmail.com***